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Frequently Asked Computing Questions |
Posted by: videomonkey - 16-02-2020, 03:26 PM - Forum: Computing and Technology
- Replies (13)
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This thread will be an evolving list of frequently asked computing related questions. So post your FAQs below, and they will be added to the list. I'll kick it off:
1) My favourite website isn't working properly or my browser is acting weirdly, what do I do?
If you're trying to use a website that isn't working properly (for example: Trademe or NZHerald), the first step is to turn your computer off and on again. This will often solve weird issues that can pop up from time to time.
The second step is to try a different browser.
All Windows computers come pre-installed with Edge and Internet Explorer. Because this kind of problem, (having trouble getting to a site), is very common it's eminently sensible to have two or more Browsers on your device in order to use a process of elimination.
You can have multiple Browsers on any device be it a computer, phone, tablet etc etc.
The third step is to delete your browser's cache, history and cookies (NOTE: this may remove some of your saved passwords).
For Chrome: https://support.google.com/accounts/answ...ktop&hl=en
For Firefox: https://support.mozilla.org/en-US/kb/how...efox-cache
For Edge: https://clear-my-cache.com/en/windows/mi...-edge.html
The last resort is to reinstall your browser. This will involve uninstalling your browser, going to the website for your preferred browser, downloading it, and installing it. Make sure your favourites and settings are backed up!
If none of these things work, it could just be an issue with the website itself. Try it using a different browser. Still doesn't work? You may just have to wait until the website is updated and the issue is fixed.
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First thread! |
Posted by: videomonkey - 16-02-2020, 02:53 PM - Forum: Computing and Technology
- Replies (10)
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Kicking off the computing section. Definitely a step up from the TM message boards.
I vote we get some stickies going at some point, such as what sort of information to include when asking for help, and that kinda thing.
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