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+--- Thread: Win11 Restarting by itself. (/showthread.php?tid=2731)
Win11 Restarting by itself. - Galaxy01 - 30-11-2023
My old PC has developed a problem: it restarts by itself. Happened two times since this morning.
First time was when it woke up from 'sleep', after using it for about 5 mins, it restarted by itself. 2nd time, just a few mins ago, it did the same.
Event viewer: Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 30/11/2023 12:58:25 pm
Event ID: 1001
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: SATURN
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffff9d0f4f3ce370, 0xfffff806918c83e0, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\WINDOWS\Minidump\113023-8562-01.dmp. Report Id: d500fb2c-098b-4e37-a648-337d36d81a74.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{abce23e7-de45-4366-8631-84fa6c525952}" />
<EventID>1001</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2023-11-29T23:58:25.9784272Z" />
<EventRecordID>110377</EventRecordID>
<Correlation />
<Execution ProcessID="992" ThreadID="996" />
<Channel>System</Channel>
<Computer>SATURN</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">0x00000116 (0xffff9d0f4f3ce370, 0xfffff806918c83e0, 0xffffffffc000009a, 0x0000000000000004)</Data>
<Data Name="param2">C:\WINDOWS\Minidump\113023-8562-01.dmp</Data>
<Data Name="param3">d500fb2c-098b-4e37-a648-337d36d81a74</Data>
</EventData>
</Event>
Help, please!
RE: Win11 Restarting by itself. - zqwerty - 30-11-2023
If it was my computer, and YOU really need to be sure you know what you are doing, I would re-seat the R.A.M. just as a sensible first guess at the problem.
RE: Win11 Restarting by itself. - king1 - 30-11-2023
Graphics related according to here
https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x116---video-tdr-failure
Reseating Memory may help, but could be a driver issue, you could try updating the graphics drivers from manufacturer support site
Could also be a failing or bad graphics chip, graphics memory if seperate card or memory modules...
Start with the drivers...
I sometimes use
https://www.resplendence.com/whocrashed
which analyses the crashdumps and sometimes helps to narrow down the faulty hardware/software...
RE: Win11 Restarting by itself. - Galaxy01 - 30-11-2023
Just completed graphic card update. See how it goes.
RE: Win11 Restarting by itself. - piroska - 01-12-2023
(30-11-2023, 12:19 PM)Galaxy01 Wrote: My old PC has developed a problem: it restarts by itself. Happened two times since this morning.
First time was when it woke up from 'sleep', after using it for about 5 mins, it restarted by itself. 2nd time, just a few mins ago, it did the same.
Event viewer: Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 30/11/2023 12:58:25 pm
Event ID: 1001
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: SATURN
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffff9d0f4f3ce370, 0xfffff806918c83e0, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\WINDOWS\Minidump\113023-8562-01.dmp. Report Id: d500fb2c-098b-4e37-a648-337d36d81a74.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{abce23e7-de45-4366-8631-84fa6c525952}" />
<EventID>1001</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2023-11-29T23:58:25.9784272Z" />
<EventRecordID>110377</EventRecordID>
<Correlation />
<Execution ProcessID="992" ThreadID="996" />
<Channel>System</Channel>
<Computer>SATURN</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">0x00000116 (0xffff9d0f4f3ce370, 0xfffff806918c83e0, 0xffffffffc000009a, 0x0000000000000004)</Data>
<Data Name="param2">C:\WINDOWS\Minidump\113023-8562-01.dmp</Data>
<Data Name="param3">d500fb2c-098b-4e37-a648-337d36d81a74</Data>
</EventData>
</Event>
Help, please!
Disable the automatic reboot. Then you can actually see the STOP error it produces.
Try safe mode first.
However: The error code 0x00000116 is often caused by a misbehaved graphics card driver on your computer.
Maybe the driver.
RE: Win11 Restarting by itself. - Galaxy01 - 01-12-2023
I think the problem has been fixed. Since I updated the video driver yesterday afternoon, the computer is now very stable, no more restarting...
Thank you all for the suggestions.