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Win11 can't restart - Galaxy01 - 31-10-2024

My Win11 Pro sometimes cannot Restart. Nothing showed on screen but can hear fans spinning. I got to press the ON/OFF button to shut it down and then press it again to start it.

Any suggestions?


RE: Win11 can't restart - king1 - 31-10-2024

this kind of problem I would usually start by having a look at the system and application event logs in the Event Viewer, see if any relevant errors around the time of failure.

A generic kind of fix for some of these sort of problems is to disable fast startup
https://support.lenovo.com/us/en/solutions/ht513773-how-to-enable-or-disable-fast-startup-on-windows-11


RE: Win11 can't restart - Galaxy01 - 31-10-2024

Problem only started recently, probably after one of the updates.

It restarts OK sometimes.


RE: Win11 can't restart - king1 - 01-11-2024

you could have a look in the windows updates history, maybe a graphics driver has been updated. System restore is always an option if it is a recent change, but I would defer the windows updates after that for a month or so, if you suspect a driver issue.


RE: Win11 can't restart - Galaxy01 - 01-11-2024

Updated my video driver fixed it.


RE: Win11 can't restart - king1 - 01-11-2024

good to hear