04-10-2023, 06:31 PM
Decided to trial Open-m2m.com SIMs. They can use CAT M1 aka LTE-M. SIMs arrived after a couple of weeks. All was looking good so I activated the 1st one. Also put a small amount of funds in the Open-m2m account to begin testing.
But it didn't work. So I researched and double checked all the spec and settings. I put my Skinny SIM in the TK319-L tracker and confirmed it was working.
Finally I emailed Open-m2m helpdesk. They were helpful and checked all the settings their end also confirming no data usage.
Their suggestion was to put their activated SIM in a phone and trial it for internet access. It worked and was connected to 2degrees network.
I need to configure the APN to iotapn.net which I'm struggling to understand how to do. I believe it uses SMS.
But don't I need the device to connect before I can send SMS to it?
Thanks.
Open-M2M response:
To help you out, I've first checked some things on our end
- The sim card was activated properly
- The sim card is allowed to connect to our network (and that of our partner operators)
- New zealand does fall within our standard Discover coverage
- We indeed have not seen any data usage on this sim yet
- I don't see any other issues with the account that would indicate there would be a connection issue.
From what I can tell is that your device connects over LTE-M and Narrowband.
Within New zealand we offer LTE-M coverage.
I would suggest:
- to check if the device is set in a "connection mode" that allows it to connect to LTE-M (sometimes devices prefer NB/Narrow band protocol or are set to only connect to narrow band, which we don't yet support in nz)
- Quite often a device can have connection issues if the APN is not set correctly, consult the manual of the device and make sure you've set the APN to iotapn.net if you havent done so already.
- If this fails, you could perhaps try to put the sim card in a phone (do set the APN, and turn off synchronisation + make sure roaming is allowed), and briefly try to see if you can access the internet.
But it didn't work. So I researched and double checked all the spec and settings. I put my Skinny SIM in the TK319-L tracker and confirmed it was working.
Finally I emailed Open-m2m helpdesk. They were helpful and checked all the settings their end also confirming no data usage.
Their suggestion was to put their activated SIM in a phone and trial it for internet access. It worked and was connected to 2degrees network.
I need to configure the APN to iotapn.net which I'm struggling to understand how to do. I believe it uses SMS.
But don't I need the device to connect before I can send SMS to it?
Thanks.
Open-M2M response:
To help you out, I've first checked some things on our end
- The sim card was activated properly
- The sim card is allowed to connect to our network (and that of our partner operators)
- New zealand does fall within our standard Discover coverage
- We indeed have not seen any data usage on this sim yet
- I don't see any other issues with the account that would indicate there would be a connection issue.
From what I can tell is that your device connects over LTE-M and Narrowband.
Within New zealand we offer LTE-M coverage.
I would suggest:
- to check if the device is set in a "connection mode" that allows it to connect to LTE-M (sometimes devices prefer NB/Narrow band protocol or are set to only connect to narrow band, which we don't yet support in nz)
- Quite often a device can have connection issues if the APN is not set correctly, consult the manual of the device and make sure you've set the APN to iotapn.net if you havent done so already.
- If this fails, you could perhaps try to put the sim card in a phone (do set the APN, and turn off synchronisation + make sure roaming is allowed), and briefly try to see if you can access the internet.