27-02-2023, 08:10 PM
(This post was last modified: 27-02-2023, 08:14 PM by Wainuitech.)
(26-02-2023, 01:30 PM)mickg Wrote: Here is the advice that I received from Microsoft which helped me resolve my problem. I expect you know the advice given but I did not so happy to share.
Hold down the power button for 10 seconds to turn off your
device.
Press the power button again to turn on your device. On the first sign that Windows has started (for example, some devices show the manufacturer's logo when restarting) hold down the power button for 10 seconds to turn off your device. Press the power button again to turn on your device. When Windows restarts, hold down the power button for 10 Allow your device to fully restart to enter WinRE.
seconds to turn off your device. Press the power button again to turn on your device.
Hey presto back to normal.
Cant see how entering Recovery mode / options resets a password on its own - it doesn't, never known it to yet. Even going into Safe Mode it will ask for the password if it has one.
Microsoft wouldn't be so stupid to make it that simple to bypass a password. It "may" have cleared the HP software prompt but thats all.
The method described above is only simply one way that forces windows into recovery mode.
There's also a LOT Easier way to get into recovery mode (thats all WinRE is)
When the screens going at the login window, bottom right the power button, (even locked out via a password) hold down the Shift Key, and click on restart, keep holding down the Shift key and it will boot into WinRE, which then gives a few options.
FULLY expect to happen again unless you remove or change the password.
Upgrades = Old bugs replaced with new Bugs.