26-03-2023, 01:09 PM
Allowing for ordinary oops's and mishaps, if you get any reply from their so-called customer service, I was curious if anybody had experienced a positive outcome from the help desk. All I've managed has been evasion, fallacies or outright abandoning of the call. Frequently all of the above, but usually , Oh so polite.
For slow delivery, they've outdone even Swiss Post. I have a parcel still showing on their tracking as :
(Has to be read bottom to top, which seems appropriate.)
With courier for delivery. 07:39am, 06 June 2020, Auckland
Your item is with a courier for delivery.
Ready for courier. 07:39am, 06 June 2020, Auckland
In transit to local depot. 01:50pm, 26 May 2020, Auckland, New Zealand
International arrival. 09:40am, 26 May 2020, Auckland, New Zealand
International departure. 09:43pm, 02 May 2020, Dongguan
Processed at outbound depot. 12:19am, 02 May 2020, Dongguan
Picked up/Collected. 12:11am, 02 May 2020
At least they haven't tried to use Covid 19 as an excuse. Back then we hadn't even got Covid 1 Beta.
For slow delivery, they've outdone even Swiss Post. I have a parcel still showing on their tracking as :
(Has to be read bottom to top, which seems appropriate.)
With courier for delivery. 07:39am, 06 June 2020, Auckland
Your item is with a courier for delivery.
Ready for courier. 07:39am, 06 June 2020, Auckland
In transit to local depot. 01:50pm, 26 May 2020, Auckland, New Zealand
International arrival. 09:40am, 26 May 2020, Auckland, New Zealand
International departure. 09:43pm, 02 May 2020, Dongguan
Processed at outbound depot. 12:19am, 02 May 2020, Dongguan
Picked up/Collected. 12:11am, 02 May 2020
At least they haven't tried to use Covid 19 as an excuse. Back then we hadn't even got Covid 1 Beta.
Entropy is not what
it used to be.