28-03-2023, 12:54 PM
I purchased a pair of shoes from what I thought was a NZ based seller but turned out to be an offshore seller with a website that was designed to look like it was NZ. A couple of months later it progressed into a 'held up in Customs' claim by the seller with tracking links that didn't work so I approached Visa who reversed the charge and I was refunded in full. That was a year back and I've still not received any contact whatsoever from the merchant regarding the chargeback. Just a numbers game for them I guess.
Probably a bit late in the game for you to use this approach but worth knowing for next time.
Probably a bit late in the game for you to use this approach but worth knowing for next time.