Mission Impossible?

[user]

I went through a period some years ago when I complained about every parcel which wasn't tracked to delivery (even though I knew it had arrived) since I paid extra for tracking on the parcel back then (now all parcels are supposedly tracked).

Each person I talked to had a different approach and way of resolving the problem.

Over time, I got several free courier bags to compensate for the non-tracking and made them work to resolve the issue (sometimes contacting the recipient as I said I did not have email contact with them).

Some even admitted that the couriers were too busy to scan each item when they delivered.

One tried to make any compensation irrelevant when they learned I had sent plant material as it would decay in the post and was not allowed in their regulations (they might have withered and dried up over some months but not rotted).

I gave up after a few weeks of continual claims but at least I got something back from them sometimes. About 30% were not tracked to delivery.

But they are cheap...

So are Aramex but I try to avoid using them as they have an even worse reputation.