Big story on scams One News tonight

[king1]

And finally it seems that media are waking up to this.  Last year $183 millon was lost in reported scams by people in NZ.  That is reported scams.  Actual loss could br 3 or 4 times higher.

However one "expert" suggested that banks should stop contacting their customers to avoid confusion.  And when banks see these scams occurring what should they do?  Send a letter?

People just need to be much more careful when they get emails, texts and phone calls out of the blue.   Never click a link to solve a problem.   Never give out personal information to a random caller - if they are actually calling from your bank, credit card company etc they will already have your information so thy won't need you to give it to them !

yes I agree, "not contacting their customers to avoid confusion" is just dumb, in some situations they just have to intercede, suspicious transactions etc...

The giving out personal information thing is a bit interesting though, some organisations will usually ask for two or three pieces of personal information in order to establish that they are talking to the actual client and not some scammer.