15-02-2024, 10:48 AM
Someone theorised jokingly that it might be that the rodents are courtesy of their competition...
And on a more serious note..
https://www.odt.co.nz/star-news/star-chr...e-problems
“If this is isolated to just certain players in the industry, then it’s not an industry crisis, but a company that has different systems which is being viewed as guilty by association because they belong to the same industry,” Laufer said.
“When people see images of rats or mice [in supermarkets] on TV, or videos, or in the newspaper, that’s very, very damaging, and in terms of customers and potential customers.
“If they have options, they’re much more likely to say, ‘I have a Countdown nearby, but there’s a New World not far away, maybe it’s better to go there’. So that’s a that’s the big risk for Countdown.”
He said in the fallout of such incidents, it was important for the supermarket giants to convince the public they have made a major change in the way they operate in order to prevent this from happening again.
He said it was likely management were trying to track down the employee who leaked the image of rats in the deli to media, to figure out why they didn’t feel comfortable talking to management.
“I don’t think that person will put their hands up anytime soon,” he said.
He said he didn’t think the highly public nature of the story was affecting morale, and rather staff were relieved the situation was getting the attention it deserved.
“From what I’ve been told, they’ve been raising the alarm for a while and they hadn’t really been listened to, they’ve been a bit frustrated,” Wilson said.
“The situation is improving... I think the actions the company and [the pest control company] have been taking have had an effect. They’ll hopefully have the store back open as possibly the cleanest Countdown in the entire country.”
And on a more serious note..
https://www.odt.co.nz/star-news/star-chr...e-problems
“If this is isolated to just certain players in the industry, then it’s not an industry crisis, but a company that has different systems which is being viewed as guilty by association because they belong to the same industry,” Laufer said.
“When people see images of rats or mice [in supermarkets] on TV, or videos, or in the newspaper, that’s very, very damaging, and in terms of customers and potential customers.
“If they have options, they’re much more likely to say, ‘I have a Countdown nearby, but there’s a New World not far away, maybe it’s better to go there’. So that’s a that’s the big risk for Countdown.”
He said in the fallout of such incidents, it was important for the supermarket giants to convince the public they have made a major change in the way they operate in order to prevent this from happening again.
He said it was likely management were trying to track down the employee who leaked the image of rats in the deli to media, to figure out why they didn’t feel comfortable talking to management.
“I don’t think that person will put their hands up anytime soon,” he said.
He said he didn’t think the highly public nature of the story was affecting morale, and rather staff were relieved the situation was getting the attention it deserved.
“From what I’ve been told, they’ve been raising the alarm for a while and they hadn’t really been listened to, they’ve been a bit frustrated,” Wilson said.
“The situation is improving... I think the actions the company and [the pest control company] have been taking have had an effect. They’ll hopefully have the store back open as possibly the cleanest Countdown in the entire country.”
in order to be old & wise, you must first be young & stupid. (I'm still working on that.)