Spark / Xtra new charges

[Oh_hunnihunni]

All I did was ask to delete my homeline from my long established all in one plan, and from then on complete chaos. First they changed me up to the new more expensive plan version, then charged in advance instead of by the month, then - when I gave notice I intended to change providers they closed the broadband, but kept the streaming accounts because I hadn't told them specifically to close those. Then billed me for those two months afterwards...

Customer service? Nah...