19-07-2024, 10:48 PM
Tech Alert | Windows crashes related to Falcon Sensor | 2024-07-19printFavoriteCloud: US-1EU-1US-2Published Date: Jul 19, 2024
Summary
CrowdStrike is aware of reports of crashes on Windows hosts related to the Falcon Sensor.
Details
Symptoms include hosts experiencing a bugcheck\blue screen error related to the Falcon Sensor.
Current Action
CrowdStrike Engineering has identified a content deployment related to this issue and reverted those changes.
If hosts are still crashing and unable to stay online to receive the Channel File Changes, the following steps can be used to workaround this issue:
Workaround Steps:
Boot Windows into Safe Mode or the Windows Recovery Environment
Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
Locate the file matching “C-00000291*.sys”, and delete it.
Boot the host normally.
Latest Updates
2024-07-19 05:30 AM UTC | Tech Alert Published.
2024-07-19 06:30 AM UTC | Updated and added workaround details.
EDIT:
Need a CS login to view actual article
Tech Alert | Windows crashes related to Falcon Sensor | 2024-07-19 (crowdstrike.com)
Summary
CrowdStrike is aware of reports of crashes on Windows hosts related to the Falcon Sensor.
Details
Symptoms include hosts experiencing a bugcheck\blue screen error related to the Falcon Sensor.
Current Action
CrowdStrike Engineering has identified a content deployment related to this issue and reverted those changes.
If hosts are still crashing and unable to stay online to receive the Channel File Changes, the following steps can be used to workaround this issue:
Workaround Steps:
Boot Windows into Safe Mode or the Windows Recovery Environment
Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
Locate the file matching “C-00000291*.sys”, and delete it.
Boot the host normally.
Latest Updates
2024-07-19 05:30 AM UTC | Tech Alert Published.
2024-07-19 06:30 AM UTC | Updated and added workaround details.
EDIT:
Need a CS login to view actual article
Tech Alert | Windows crashes related to Falcon Sensor | 2024-07-19 (crowdstrike.com)
It's not the least charm of a theory that it is refutable. The hundred-times-refuted theory of "free will" owes its persistence to this charm alone; some one is always appearing who feels himself strong enough to refute it - Friedrich Nietzsche