30-01-2025, 10:42 AM
(30-01-2025, 10:10 AM)kiwimade64 Wrote: We're having the same issue with the prescription repeats with Manage My Health, Olive. I find it frustrating but not half as much as MrK. We can leave a message with the repeat, but it is often overlooked or ignored. I'm sick of prescriptions missing meds that can't or won't be recorded on MMH and missed in the comment section. Now I phone the script into the docs and when I pick it up, I always check it to make sure everything is there. I'm over paying for 'scripts that are incorrect.
That's really interesting. I've had exactly the same issues - my comments and requests being ignored as well as incorrect prescribing. I've tried to ring but get the phone message that gives an email address, which is read out so quickly that I've never been able to write it down, then says "if you do not have access to a computer please hold". I know they are stretched beyond what is humane, but I do wonder how old people with diminishing cognition get on.