26-03-2025, 06:37 PM
(26-03-2025, 06:29 PM)Oh_hunnihunni Wrote: Actually, when we buy online, successful delivery to the buyer is totally the sellers responsibility... After all, that is what the buyer pays for.
The seller isn't responsible if the courier can't deliver to a buyer, if for example, there is some confusion about the delivery, such as a shared driveway and the house does not have a number sign, and the parcel is too large to fit in the letterbox.
How is it the seller's responsibility to ensure the parcel is delivered, if the delivery person is unsure which house to leave the parcel at?
However, in such an event, if there is a phone number on the package, the driver could (in theory) call the recipient and ask for clarification.
Again, this kind of thing hardly ever happens, so you don't have to provide a real phone number. Just make one up if you'd rather they didn't have yours.