Yesterday, 06:30 PM
Trade Me has turned into a complete clusterf*ck. Functionality is all over the place or just non-existent. We've got over 2,000 trades over 2 accounts there and I'm really struggling to make any sense of the way it works now.
Completed purchase yesterday with nothing showing in the Items I've Won and no way to provide the seller our delivery address through TM. The Purchase confirmation had a "no reply" email return path so contacted the seller directly for bank account details and provided them with our delivery address.
24 hours on there is still no Won Items showing and several other items I watchlisted and missed out on have also disappeared rather than bein in our Items I've Lost list.
If I'm struggling to navigate the TM platform then a newbie won't stand a chance in doing so. No wonder TM is hemorrhaging sales to Facebook and other online platforms. I avoid FB like the plague so no way I'm considering making the move.
Just been contacted by a delinquent buyer today on a sale we made a couple of weeks ago and have already been refunded the success fee from TM on that one but really got to wonder how much of that is actually down to TM's clunky functionality.
Completed purchase yesterday with nothing showing in the Items I've Won and no way to provide the seller our delivery address through TM. The Purchase confirmation had a "no reply" email return path so contacted the seller directly for bank account details and provided them with our delivery address.
24 hours on there is still no Won Items showing and several other items I watchlisted and missed out on have also disappeared rather than bein in our Items I've Lost list.
If I'm struggling to navigate the TM platform then a newbie won't stand a chance in doing so. No wonder TM is hemorrhaging sales to Facebook and other online platforms. I avoid FB like the plague so no way I'm considering making the move.
Just been contacted by a delinquent buyer today on a sale we made a couple of weeks ago and have already been refunded the success fee from TM on that one but really got to wonder how much of that is actually down to TM's clunky functionality.