18-10-2022, 05:25 PM
(10-10-2022, 04:42 PM)alpha111 Wrote: The best course of action in these situations is to document everything ~ preferably in writing and photographs, then make a formal complaint to the Ombudsman's office. That is why they exist ~ to deal with complaints about National and Local government bodies.
It seems a bit minor for the Ombudsman. What about the Council’s own complaints process? Is it best to use the Council process before getting a lawyer involved? It's ridiculous that the Council rep agrees with us but won't do anything to push the neighbour along.