Postage going up (again)

[harm_less]

Unfortunately the couriers are using contactless COVID delivery protocols as an excuse to circumvent gaining signatures. We have ongoing action in progress with our local NZ Couriers/Post Haste manager due to items with flouro pink "Please obtain signature" stickers affixed being signed off with "letterbox, front door, etc" or the shorthand CD (contactless delivery). Even more dishonestly we have been alerted to items that have been recorded as being signed for the name on the address label when no signature or contact had been made by this person. A friend and a relative in those cases.

We have had one consignment stolen from a Christchurch letterbox in a commercial area. Protocol should have been to leave a missed delivery card. Still waiting for the claim documents weeks later