When your new dishwasher needs an app to get full functionality

[nzoomed]

Here is a word of warning before you buy your next appliance.

[Wainuitech]

Our New Washing machine has a Wireless ability. But when looking at what it does it was Narrrrrrrrrrr. Will it load the Dirty Clothes - NO. Will it take them out and put them in the dryer or hang on the Line ---NO. Will it auto Fill the wash powder -- NO. You can do certain things but really its a waste of time, big deal you can turn it on / Off Via Phone, still have to load it.

[Olive]

We just bought a new fridge-freezer and half of the manual is taken up by (poorly translated) advice about using the app.   It's asking for trouble in my opinion.

[Oh_hunnihunni]

My first router from Mercury was app controlled. I tried to get it to work, honest, but it locked me out. From the US. For four days.

So I whined and wept on the call centre people and got sent a plug and play replacement that didn't require me to sign up to some American database monitoring system.

I think...

But who knows? I just bought a cheap laundry bag online from a local supplier and they 'need' my phone number for delivery purposes. Nope. Just post it ffs...

[psycik]

the only reason I'd want any sort of connectivity with an appliance is for alerts.
Fridge door is open for 5 mins
Washing has finished
Washing alarm code
Dryer has finished
Dryer alarm code
Dishwasher has finished
Dishwasher error/rinse aid

And bonus points, for local only access or for someone has hacked, man in the middled their "cloud" so I can implement a talk local service, and not via their shitty cloud.

[allblack]

My heatpump has wifi - best damn thing ever!

[Zurdo]

I bought a 2nd hand washing machine a couple of weeks ago...picked it up my self, and no problems.

[Agent_24]

I just bought a cheap laundry bag online from a local supplier and they 'need' my phone number for delivery purposes. Nope. Just post it ffs...

The postal service recommends a phone number on the parcel in case the courier needs to contact you about the delivery.

You can always just use a fake number if you don't want to supply your actual one. It's very unlikely they will ever call it.

[Oh_hunnihunni]

Actually, when we buy online, successful delivery to the buyer is totally the sellers responsibility... After all, that is what the buyer pays for.

[Agent_24]

Actually, when we buy online, successful delivery to the buyer is totally the sellers responsibility... After all, that is what the buyer pays for.

The seller isn't responsible if the courier can't deliver to a buyer, if for example, there is some confusion about the delivery, such as a shared driveway and the house does not have a number sign, and the parcel is too large to fit in the letterbox.

How is it the seller's responsibility to ensure the parcel is delivered, if the delivery person is unsure which house to leave the parcel at?

However, in such an event, if there is a phone number on the package, the driver could (in theory) call the recipient and ask for clarification.

Again, this kind of thing hardly ever happens, so you don't have to provide a real phone number. Just make one up if you'd rather they didn't have yours.

[nzoomed]

In the example above, I generally considered Bosch good stuff, but it is a worry when you see the direction they have gone. I have heard of the odd unit failing rather early.
Ive got a Miele dishwasher and i cant speak highly enough of their quality and after sales service. They even replaced our dishwasher due to a minor cosmetic defect outside the warranty period, It was just the clear coating coming off the control panel and I was just expecting to get another panel replaced at my expense.

[Oh_hunnihunni]

Actually, when we buy online, successful delivery to the buyer is totally the sellers responsibility... After all, that is what the buyer pays for.

The seller isn't responsible if the courier can't deliver to a buyer, if for example, there is some confusion about the delivery, such as a shared driveway and the house does not have a number sign, and the parcel is too large to fit in the letterbox.

How is it the seller's responsibility to ensure the parcel is delivered, if the delivery person is unsure which house to leave the parcel at?

However, in such an event, if there is a phone number on the package, the driver could (in theory) call the recipient and ask for clarification.

Again, this kind of thing hardly ever happens, so you don't have to provide a real phone number. Just make one up if you'd rather they didn't have yours.

If the courier cannot deliver, they can and should contact the person who bought their service , not the addressee. That is the person responsible for delivery, not the courier.

Here is the relevant piece of law -

https://www.consumerprotection.govt.nz/g...%20carrier.

There is no need to give false information when buying something online, a correct address and delivery details are all that is required. No other personal information is necessary. Especially in these days when cyber security and phone scams are actually things everyone needs to be aware of,  it pays to be careful.

[Agent_24]

The seller isn't responsible if the courier can't deliver to a buyer, if for example, there is some confusion about the delivery, such as a shared driveway and the house does not have a number sign, and the parcel is too large to fit in the letterbox.

How is it the seller's responsibility to ensure the parcel is delivered, if the delivery person is unsure which house to leave the parcel at?

However, in such an event, if there is a phone number on the package, the driver could (in theory) call the recipient and ask for clarification.

Again, this kind of thing hardly ever happens, so you don't have to provide a real phone number. Just make one up if you'd rather they didn't have yours.

If the courier cannot deliver, they can and should contact the person who bought their service , not the addressee. That is the person responsible for delivery, not the courier.

Here is the relevant piece of law -

https://www.consumerprotection.govt.nz/g...%20carrier.

There is no need to give false information when buying something online, a correct address and delivery details are all that is required. No other personal information is necessary. Especially in these days when cyber security and phone scams are actually things everyone needs to be aware of,  it pays to be careful.

Sounds like a law that's out of touch with reality, as a lot often are.

Imagine the scenario I described above where it's unclear which house to leave the parcel at.
The most practical and logical solution is the courier calling the recipient for clarity, assuming their phone number is available.

Following what the law says, where you wait for the courier company to pass the issue back to the sender (good luck if they even bother!) - (most likely YOU will be the one contacting the seller because the parcel didn't turn up.... where you then supply the information about which house is yours).... and then pray that the seller accurately passes this on to the courier... and that they bother to pass that accurately to the courier driver... so we have a nice chain of Chinese Whispers played by people who can barely be bothered doing their job... and what's most likely to happen is the courier company just returns the parcel to sender, and tells them "Too hard, sorry"

Then you have to go through the hassle of waiting for all that to happen, and then the seller may decide they don't want to re-ship the item without charging you for postage again, or even just canceling the order....

But sure, you have fun with all that, while being happy in the knowledge that the companies are following the law