I kind of feel like customer service is a premium product now days...
I also think the perceived lack of customer service is moreso a pushback from retailers against the increased sense of entitlement that society seems to have nowadays.
Perhaps what is needed is for the CGA to spell out how long various classes of products should last and make that binding on all sellers of products - yes prices will probably go up on some stuff but competition should keep that too a minimum. But it will force manufacturers to make longer lasting products, and force retailers to stop selling junk... or they will stop selling in NZ
I also think the perceived lack of customer service is moreso a pushback from retailers against the increased sense of entitlement that society seems to have nowadays.
Perhaps what is needed is for the CGA to spell out how long various classes of products should last and make that binding on all sellers of products - yes prices will probably go up on some stuff but competition should keep that too a minimum. But it will force manufacturers to make longer lasting products, and force retailers to stop selling junk... or they will stop selling in NZ
This world would be a perfect place if it wasn't for the people.
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