Remember The Consumer Guarantees Act entitles you to a replacement because the item involved has not fulfilled reasonable expectations of a usual worklife and you are entitled to a free replacement.
Don't let them put you off, they sold it to you and it is their responsibility to get you an equivalent replacement, mention of the Small Claims Court and The Consumer Guarantees Act at a judicious time will help them to make the correct choices which are your right.
"The Consumer Guarantees Act (CGA) gives you the right to seek a remedy, eg a repair or a replacement, from the manufacturer whether or not the products come with a manufacturer's warranty (called an “express guarantee” in the Act)."
https://www.google.com/search?q=The+Cons...antees+Act
Don't let them put you off, they sold it to you and it is their responsibility to get you an equivalent replacement, mention of the Small Claims Court and The Consumer Guarantees Act at a judicious time will help them to make the correct choices which are your right.
"The Consumer Guarantees Act (CGA) gives you the right to seek a remedy, eg a repair or a replacement, from the manufacturer whether or not the products come with a manufacturer's warranty (called an “express guarantee” in the Act)."
https://www.google.com/search?q=The+Cons...antees+Act
It's not the least charm of a theory that it is refutable. The hundred-times-refuted theory of "free will" owes its persistence to this charm alone; some one is always appearing who feels himself strong enough to refute it - Friedrich Nietzsche