(02-05-2023, 05:33 PM)zqwerty Wrote: Remember The Consumer Guarantees Act entitles you to a replacement because the item involved has not fulfilled reasonable expectations of a usual worklife and you are entitled to a free replacement.Oh yes up with all that and appliance is still under manufacturer 2 yr warrantee just not looking forward to discussing with retailer. I am told that I am quietly v assertive so I will get an acceptable outcome. Will keep you lot posted
Don't let them put you off, they sold it to you and it is their responsibility to get you an equivalent replacement, mention of the Small Claims Court and The Consumer Guarantees Act at a judicious time will help them to make the correct choices which are your right.
"The Consumer Guarantees Act (CGA) gives you the right to seek a remedy, eg a repair or a replacement, from the manufacturer whether or not the products come with a manufacturer's warranty (called an “express guarantee” in the Act)."
https://www.google.com/search?q=The+Cons...antees+Act
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