You can never have enough...

[Kenj]

My day is off to a poor start, with a bill from Spark arriving, and me discovering that despite dropping my broadband plan from them they have continued to charge me for a neon subscription I haven't used, by attaching it to my mobile account. Me being somewhat confused over their billing changes didn't notice until the account arrived this morning and boy was I cross. And of course got nowhere with trying to get a credit, just talked over and shut down. Enormously frustrating, but determined now to sort out a different mobile provider before the end of the month. Some days being a boomer in a different world really sucks.

I am tempted to pour an early wine, lol, but tea will do. Bastards...

Now I shall go do the quiz and try to restart my day on a better note!!

My technique when faced by some ignorant bastard like that... Very politely ask, "What is the procedure to cancel my account?"  Mostly it works and an instant change in attitude.