Win11 Restarting by itself.

[Galaxy01]

My old PC has developed a problem:   it restarts by itself.  Happened two times since this morning.

First time was when it woke up from 'sleep', after using it for about 5 mins, it restarted by itself.  2nd time, just a few mins ago, it did the same.

Event viewer:  Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          30/11/2023 12:58:25 pm
Event ID:      1001
Task Category: None
Level:        Error
Keywords:     
User:          SYSTEM
Computer:      SATURN
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffff9d0f4f3ce370, 0xfffff806918c83e0, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\WINDOWS\Minidump\113023-8562-01.dmp. Report Id: d500fb2c-098b-4e37-a648-337d36d81a74.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{abce23e7-de45-4366-8631-84fa6c525952}" />
    <EventID>1001</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2023-11-29T23:58:25.9784272Z" />
    <EventRecordID>110377</EventRecordID>
    <Correlation />
    <Execution ProcessID="992" ThreadID="996" />
    <Channel>System</Channel>
    <Computer>SATURN</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="param1">0x00000116 (0xffff9d0f4f3ce370, 0xfffff806918c83e0, 0xffffffffc000009a, 0x0000000000000004)</Data>
    <Data Name="param2">C:\WINDOWS\Minidump\113023-8562-01.dmp</Data>
    <Data Name="param3">d500fb2c-098b-4e37-a648-337d36d81a74</Data>
  </EventData>
</Event>


Help, please!

[zqwerty]

If it was my computer, and YOU really need to be sure you know what you are doing, I would re-seat the R.A.M. just as a sensible first guess at the problem.

[king1]

Graphics related according to here
https://learn.microsoft.com/en-us/window...dr-failure


Reseating Memory may help, but could be a driver issue, you could try updating the graphics drivers from manufacturer support site

Could also be a failing or bad graphics chip, graphics memory if seperate card or memory modules...

Start with the drivers...

I sometimes use
https://www.resplendence.com/whocrashed

which analyses the crashdumps and sometimes helps to narrow down the faulty hardware/software...

[Galaxy01]

Just completed graphic card update. See how it goes.

[piroska]

My old PC has developed a problem:   it restarts by itself.  Happened two times since this morning.

First time was when it woke up from 'sleep', after using it for about 5 mins, it restarted by itself.  2nd time, just a few mins ago, it did the same.

Event viewer:  Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          30/11/2023 12:58:25 pm
Event ID:      1001
Task Category: None
Level:        Error
Keywords:     
User:          SYSTEM
Computer:      SATURN
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffff9d0f4f3ce370, 0xfffff806918c83e0, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\WINDOWS\Minidump\113023-8562-01.dmp. Report Id: d500fb2c-098b-4e37-a648-337d36d81a74.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{abce23e7-de45-4366-8631-84fa6c525952}" />
    <EventID>1001</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2023-11-29T23:58:25.9784272Z" />
    <EventRecordID>110377</EventRecordID>
    <Correlation />
    <Execution ProcessID="992" ThreadID="996" />
    <Channel>System</Channel>
    <Computer>SATURN</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="param1">0x00000116 (0xffff9d0f4f3ce370, 0xfffff806918c83e0, 0xffffffffc000009a, 0x0000000000000004)</Data>
    <Data Name="param2">C:\WINDOWS\Minidump\113023-8562-01.dmp</Data>
    <Data Name="param3">d500fb2c-098b-4e37-a648-337d36d81a74</Data>
  </EventData>
</Event>


Help, please!

Disable the automatic reboot. Then you can actually see the STOP error it produces.
Try safe mode first.
However: The error code 0x00000116 is often caused by a misbehaved graphics card driver on your computer. 
Maybe the driver.

[Galaxy01]

I think the problem has been fixed. Since I updated the video driver yesterday afternoon, the computer is now very stable, no more restarting...

Thank you all for the suggestions.