05-05-2024, 11:31 AM
if the Xtra mail account in Outlook 2019 is setup with IMAP then you will potentially lose access to all those emails when you cancel. SO you should move all mail from the Xtra folder group to your Gmail folder group, or if its a lot (over 15gb gmail limit ) create another PST file and copy (not move, just in case) them to there.
if the Xtra mail account in Outlook 2019 is setup with POP then the email data is stored on your PC and independent from the Xtra mail servers - so in this scenario you can remove the xtra account from outlook, whilst leaving the PST data file in active.
I would suggest...
- verifying IMAP or POP,
- verifying which data file it is using and backing it up before cancelling anything
This can be done in the mail account settings...
if the Xtra mail account in Outlook 2019 is setup with POP then the email data is stored on your PC and independent from the Xtra mail servers - so in this scenario you can remove the xtra account from outlook, whilst leaving the PST data file in active.
I would suggest...
- verifying IMAP or POP,
- verifying which data file it is using and backing it up before cancelling anything
This can be done in the mail account settings...
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